| 000 -LEADER |
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| fixed length control field |
00888cam a2200229u 4500 |
| PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
ta |
| FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
040630s2004 ||||||||||||||||||||eng|u |
| DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20170126094525.0 |
| CONTROL NUMBER |
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28011 |
| CONTROL NUMBER IDENTIFIER |
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| control field |
UOWD |
| MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Jones, Stephanie. |
| TITLE STATEMENT |
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| Title |
Impact of socio-political context upon the efficacy of customer service training : |
| Remainder of title |
a United Arab Emirates case study / |
| Statement of responsibility, etc |
by Stephanie Jones, Michael Singleton and Raed Awamleh. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Dubai : |
| Name of publisher, distributor, etc |
Research Unit, University of Wollongong in Dubai, |
| Date of publication, distribution, etc |
2004. |
| PHYSICAL DESCRIPTION |
|---|
| Extent |
20 p. : |
| Other physical details |
ill. ; |
| Dimensions |
30 cm. |
| SERIES STATEMENT/ADDED ENTRY--TITLE |
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| Title |
Working paper series : Human Resource Management |
| Volume number/sequential designation |
7/2004: April |
| GENERAL NOTE |
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| General note |
Includes bibliographical references. |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Customer services |
| General subdivision |
Training |
| Geographic subdivision |
United Arab Emirates. |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Intellectual contribution of UOWD academics. |
| ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Singleton, Michael. |
| ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Awamleh, Raed. |
| ADDED ENTRY ELEMENTS (KOHA) |
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| Koha item type |
REGULAR |