000 -LEADER |
fixed length control field |
00628cam a2200217u 4500 |
PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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ta |
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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090312s2005 ||||||||||||||||||||eng|u |
INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9789810529383 |
DATE AND TIME OF LATEST TRANSACTION |
control field |
20170126095009.0 |
CONTROL NUMBER |
control field |
31283 |
CONTROL NUMBER IDENTIFIER |
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UOWD |
MAIN ENTRY--PERSONAL NAME |
Personal name |
Kaufman, Ron. |
TITLE STATEMENT |
Title |
Up your service! : |
Remainder of title |
great ideas : tools, tips and proven techniques to lift your services higher / |
Statement of responsibility, etc |
Ron Kaufman. |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Singapore : |
Name of publisher, distributor, etc |
Ron Kaufman, |
Date of publication, distribution, etc |
c2005. |
PHYSICAL DESCRIPTION |
Extent |
xi, 257 p. : |
Other physical details |
ill ; |
Dimensions |
24 cm. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer services. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Marketing and sales. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Management. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Self improvement. |
ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
REGULAR |