INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780340947357 |
DEWEY DECIMAL CLASSIFICATION NUMBER |
Call number |
. |
MAIN ENTRY--PERSONAL NAME |
Authors |
Walmsley, Bernice. |
TITLE STATEMENT |
Title |
Getting results : |
Subtitle |
instant manager skills for success / |
Statement of responsibility, etc |
Bernice Walmsley. |
VARYING FORM OF TITLE |
Title proper/short title |
Instant manager skills for success : getting results |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication |
London : |
Publisher |
Hodder Education, |
Date |
c2009. |
PHYSICAL DESCRIPTION |
Extent |
xvii, 238 p. : |
Other Details |
ill ; |
Size |
20 cm. |
GENERAL NOTE |
General note |
Includes bibliographical references and index. |
SUMMARY |
Summary |
Providing a practical introduction to the subject, this guide walks readers through the process of managing a project or multiple projects. Aspiring managers will also learn the basics of marketing for non-specialists, how to solve service problems, and the essentials of managing and improving customer service. Other areas covered include understanding your market, putting customers first, and improving overall performance. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical Heading |
Management. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical Heading |
Success in business. |
ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
https://uowd.box.com/s/dmffhwgbu973n8yr2q01wnj81h5p1ecs |
Public note |
Location Map |
MAIN ENTRY--PERSONAL NAME |
-- |
62790 |
SUBJECT ADDED ENTRY--TOPICAL TERM |
-- |
140 |
SUBJECT ADDED ENTRY--TOPICAL TERM |
-- |
1849 |