Customer service : (Record no. 18576)

MARC details
000 -LEADER
fixed length control field 00745cam a2200277 a 4500
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110722s2013 maua 001 0 eng
LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2011030926
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780132742399
SYSTEM CONTROL NUMBER
System control number (OCoLC)ocn743040566
CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency YDX
-- YDXCP
-- DLC
AUTHENTICATION CODE
Authentication code pcc
LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .H2897 2013
DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition information 23
SYSTEM CONTROL NUMBER
System control number (IMchF)fol13811975
DATE AND TIME OF LATEST TRANSACTION
control field 20170126095718.0
CONTROL NUMBER
control field 50637
CONTROL NUMBER IDENTIFIER
control field UOWD
MAIN ENTRY--PERSONAL NAME
Personal name Harris, Elaine K.
TITLE STATEMENT
Title Customer service :
Remainder of title a practical approach /
Statement of responsibility, etc. Elaine K. Harris.
EDITION STATEMENT
Edition statement 6th ed.
PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston :
Name of publisher, distributor, etc. Pearson,
Date of publication, distribution, etc. 2013.
PHYSICAL DESCRIPTION
Extent xv, 175 p. :
Other physical details ill. ;
Dimensions 26 cm.
GENERAL NOTE
General note Includes index.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
ADDED ENTRY ELEMENTS (KOHA)
Koha item type REGULAR
Holdings
Date last seen Full call number Barcode Cost, replacement price Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price
26/01/2017 658.812 HA CU T0044499 72.13 26/01/2017 REGULAR   Dewey Decimal Classification       University of Wollongong in Dubai University of Wollongong in Dubai Main Collection 26/03/2012 AMAUS 72.13