| INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781856048118 |
| DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Call number |
025.5/2/0941 |
| MAIN ENTRY--PERSONAL NAME |
|---|
| Authors |
Owen, Tim Buckley, |
| Dates |
1948- |
| TITLE STATEMENT |
|---|
| Title |
Successful enquiry answering every time / |
| Statement of responsibility, etc |
Tim Buckley Owen. |
| EDITION STATEMENT |
|---|
| Edition |
6th ed. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication |
London : |
| Publisher |
Facet, |
| Date |
c2012. |
| PHYSICAL DESCRIPTION |
|---|
| Extent |
xiii, 156 p. ; |
| Size |
24 cm. |
| GENERAL NOTE |
|---|
| General note |
Includes index. |
| GENERAL NOTE |
|---|
| General note |
Fully revised and update. |
| CONTENTS |
|---|
| Contents |
What do they really want? (How to make sure you really understand the question.) Flying blind. (Why remote enquiry handling is different.) Getting started - suppressing the panic. (Imagining what the final answer will look like.) More on choosing sources and media. (How to decide on the best media for the job.) Smarter searching. (Tips for efficient search strategies.) Quick! Time's running out. (How to meet deadlines every time.) Can't find the answer - what now? (What to do if your chosen sources fail.) Success! Now let's add some value. (Presenting your answer well.) Sign-off - what can we learn from this enquiry? (Using completed enquiries to develop your service.) New job - where do you start? (Setting up an enquiry service from scratch.) Starter Sources: links to professionally edited information sources that provide quality-checked content. |
| SUMMARY |
|---|
| Summary |
This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Heading |
Reference services (Libraries) |
| Form |
Great Britain. |
| SERIES UNIFORM TITLE |
|---|
| Series Uniform Title |
The successful LIS professional. |
| ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
https://uowd.box.com/s/wua39222hn4dlnwq4gmkwimjlfpu6j0g |
| Public note |
Location Map |
| MAIN ENTRY--PERSONAL NAME |
|---|
| -- |
39775 |
| SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| -- |
39776 |
| SERIES UNIFORM TITLE |
|---|
| -- |
39777 |