FT guide to business training / (Record no. 21180)

MARC details
000 -LEADER
fixed length control field 03650nam a2200205 a 4500
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130521n 000 0 eng d
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273772972
DATE AND TIME OF LATEST TRANSACTION
control field 20170126100047.0
CONTROL NUMBER
control field 54040
CONTROL NUMBER IDENTIFIER
control field UOWD
MAIN ENTRY--PERSONAL NAME
Personal name Bird, Tom.
TITLE STATEMENT
Title FT guide to business training /
Statement of responsibility, etc. Tom Bird and Jeremy Cassell.
PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Harlow :
Name of publisher, distributor, etc. Financial Times,
Date of publication, distribution, etc. c2013.
PHYSICAL DESCRIPTION
Extent xxv, 270 p. :
Other physical details ill. ;
Dimensions 23 cm.
SERIES STATEMENT
Series statement Financial Times guides
FORMATTED CONTENTS NOTE
Formatted contents note Part 1 Introduction Identifies who the book is for Sets outcomes Creates interest by a self assessment questionnaire Defines differences in a variety of learning interventions -- coaching, training, facilitation Answers the question -- what is training? Defines benefits for improving as a trainer 1) How do people learn? Learning models- Honey and Mumford etc Overview of key models Intro to accelerated learning Knowledge transfer 2) It starts with you Parent /Child -- overview of transactional analysis Beliefs &Values Attitude of you as trainer Don't need to be an expert to be a great trainer Key qualities identified in the modelling research process Personal self-awareness / preferences 3) Anatomy of a bad trainer Examples of a bad training from the perspective of a participant Identifies all the reasons why training has got a bad name in some quarters Relays personal stories of incompetence Quotes from senior figures in business bad mouthing profession Links to bad experiences at school Part 2 4) Training needs analysis Link to sales What happens when needs are not identified Simple templates for use at all levels - Behaviours + skills + attitude Outcome setting + Learning outcomes Importance of focusing on audience 5) Design The process Building the why? -- The importance of grabbing the audience Pacing the audience + audience states Lobbying in advance Creating responsibility and awareness States to support learning Big + small chunk Introduction to the 4 Mat systems Are you getting in the way of design? -- ensuring your own preference does not dominate COMB at start of training -- context, objective, map, benefits Importance of environment How to rehearse -- rehearse like mad and then look as though it is spontaneous Part 3 6) Delivery Links to stand up comedy Building Rapport &Establishing credibility Credentials / qualifications Your voice Body Language Feedback to self / from others Maximising engagement Ice breakers Different methods of delivery -- tell/ group/ small group / case study / individual / exercises Managing groups Exercises -- planning / structure / facilitation Engagement -- questions / Stories and metaphors / other ideas Group discussions Use of space Handling different types -- identification and then how Working with different cultures Handling the hecklers 7) Blended approach Definition Benefits of blended Pre-seminar work The role of e-learning and technology Follow up and reflective learning logs 8) Assessing impact Why measure? The challenges ROE (return on investment vs. Return on expectation) Feedback and evaluation -- specific model Kirkpatrick model Reflecting on training -- why and how? 9) Working with external trainers How to be a great client Using external trainers Value for money vs. collaborative approach Working with procurement Budgeting Negotiation 10) Putting it all together and action planning Importance of having a plan What a great plan looks like from individual, team and organisational perspective What can go wrong? Success stories Individual action plan Resources Summary.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Employees
General subdivision Training of
-- Management.
Source of heading or term sears
ADDED ENTRY--PERSONAL NAME
Personal name Cassell, Jeremy.
ADDED ENTRY ELEMENTS (KOHA)
Koha item type REGULAR
Holdings
Date last seen Total checkouts Full call number Barcode Date last checked out Cost, replacement price Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price
05/03/2020 1 658.407124 BI FT T0048143 01/03/2020 134.00 26/01/2017 REGULAR   Dewey Decimal Classification       University of Wollongong in Dubai University of Wollongong in Dubai Main Collection 21/05/2013 Friendship bookshop 134.00