Corporate diplomacy : (Record no. 24613)

MARC details
000 -LEADER
fixed length control field 03502pam a2200349 i 4500
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 131206s2014 enka b 001 0 eng d
NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBB414102
Source bnb
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781783530557
Terms of availability £22.95
INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781783530564 (PDF ebook)
INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781783531400 (ePub ebook)
CATALOGING SOURCE
Original cataloging agency StDuBDS
Language of cataloging eng
Transcribing agency StDuBDS
Modifying agency Uk
Description conventions rda
AUTHENTICATION CODE
Authentication code ukblcatcopy
DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 659.285
Edition information 23
SYSTEM CONTROL NUMBER
System control number (Uk)016622196
DATE AND TIME OF LATEST TRANSACTION
control field 20170126100525.0
CONTROL NUMBER
control field 58016
CONTROL NUMBER IDENTIFIER
control field UOWD
MAIN ENTRY--PERSONAL NAME
Personal name Henisz, Witold J.
Relator term author.
TITLE STATEMENT
Title Corporate diplomacy :
Remainder of title building reputations and relationships with external stakeholders /
Statement of responsibility, etc. Witold J. Henisz.
PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Sheffield :
Name of producer, publisher, distributor, manufacturer Greenleaf Publishing,
Date of production, publication, distribution, manufacture, or copyright notice c2014.
PHYSICAL DESCRIPTION
Extent xx, 203 p. :
Other physical details ill. ;
Dimensions 24 cm.
CONTENT TYPE
Content type term text
Source rdacontent
MEDIA TYPE
Media type term unmediated
Source rdamedia
CARRIER TYPE
Carrier type term volume
Source rdacarrier
ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note Also issued online.
BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
SUMMARY, ETC.
Summary, etc. Profiles firms at the forefront of corporate diplomacy * Explores a fundamental challenge faced by managers of multinational corporations * Presents new tools to help develop smarter corporate strategies for stakeholder engagement Managers of multinational organizations are struggling to win the strategic competition for the hearts and minds of external stakeholders. These stakeholders differ fundamentally in their worldview, their understanding of the market economy and their aspirations and fears for the future. Their collective opinions of managers and corporations will shape the competitive landscape of the global economy and have serious consequences for businesses that fail to meet their expectations. This important book argues that the strategic management of relationships with external stakeholders - what the author calls "Corporate Diplomacy" - is not just canny PR, but creates real and lasting business value. Using a mix of colorful examples, practically relevant tools and considered perspectives, the book hones in on a fundamental challenge that managers of multinational corporations face as they strive to compete in the 21st century. As falling communication costs shrink the distance between external stakeholders, shareholder value is increasingly created and protected through a strategic integration of the external-stakeholder-facing functions. These include government affairs, stakeholder relations, sustainability, enterprise risk management, community relations and corporate communications. Through such integration, the place where business, politics and society intersect need not be a source of nasty surprises or unexpected expenses. Most of the firms profiled in the book are now at the frontier of corporate diplomacy. But they didn't start there. Many of them were motivated by past failings. They fell into conflicts with critical stakeholders - politicians, communities, NGO staffers, or activists - and they suffered. They experienced delays or disruptions to their operations, higher costs, angry customers, or thwarted attempts at expansion. Eventually, the managers of these companies developed smarter strategies for stakeholder engagement. They became corporate diplomats. The book draws on their experiences to take the reader to the forefront of stakeholder engagement and to highlight the six elements of Corporate Diplomacy.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Corporations
General subdivision Investor relations.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business networks.
LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management and Business Studies
Source of heading or term blcoll
ADDED ENTRY ELEMENTS (KOHA)
Koha item type REGULAR
Holdings
Date last seen Full call number Barcode Cost, replacement price Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price
26/01/2017 659.285 HE CO T0027179 20.06 26/01/2017 REGULAR   Dewey Decimal Classification       University of Wollongong in Dubai University of Wollongong in Dubai Main Collection 25/09/2014 AMAUK 20.06