Retail banking : (Record no. 26773)
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| LIBRARY OF CONGRESS CONTROL NUMBER | |
|---|---|
| LC control number | 2015001754 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781137392541 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Call number | 332.1068/4 |
| MAIN ENTRY--PERSONAL NAME | |
| Authors | Omarini, Anna, |
| Dates | 1967- |
| TITLE STATEMENT | |
| Title | Retail banking : |
| Subtitle | business transformation and competitive strategies for the future |
| Statement of responsibility, etc | Anna Omarini |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Hampshire : |
| -- | New York, NY : |
| Publisher | Palgrave Macmillan, |
| Date | c2015. |
| PHYSICAL DESCRIPTION | |
| Extent | xxvi, 297 p. : |
| Other Details | ill. ; |
| Size | 23 cm. |
| SUMMARY | |
| Summary | The world of retail banking is changing. While previously a purely money-making entity, the industry has brought social responsibility onto its agenda, and the ground rules for success have altered. Traditional convictions, rules and values that have influenced all banking business in the past are brought into question by this shift, and banks are adopting bold strategies in order to win out over competitors.Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where technology is pervasive and developments in the macro and micro scenarios have changed the landscape of the industry. It highlights that modern retail banking is a consciousstep away from the past, and suggests that for banks to succeed in this field, they must step away from ad-hoc initiatives and instead encourage loyalty and a life-long confidence in each of their customers.This book will be of interest to those with in interest in retail banking, bank management, business models and strategies and financial services. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Banks and banking |
| General | Customer services |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Bank management |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Bank marketing |
| ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://uowd.box.com/s/z8n92t05i80md1j4rangc3c0yydf3rt4 |
| Public note | Location Map |
| MAIN ENTRY--PERSONAL NAME | |
| -- | 48432 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 48433 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 8300 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 48434 |
| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University of Wollongong in Dubai | University of Wollongong in Dubai | Main Collection | 2015-06-16 | Friendship bookshop | 332.10684 OM RE | T0051620 | 2017-01-26 | 427.00 | 2017-01-26 | REGULAR |