Healthcare operations management / (Record no. 26921)

LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2012004601
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781567934441
DEWEY DECIMAL CLASSIFICATION NUMBER
Call number 362.1068
MAIN ENTRY--PERSONAL NAME
Authors McLaughlin, Daniel B.
TITLE STATEMENT
Title Healthcare operations management /
Statement of responsibility, etc Daniel B. McLaughlin and John R. Olson
EDITION STATEMENT
Edition 2nd ed.
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Chicago :
Publisher AUPHA Press,
Date c2012.
PHYSICAL DESCRIPTION
Extent xix, 441 p. :
Other Details ill. ;
Size 27 cm.
SUMMARY
Summary This book focuses on operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It covers the basics of operations management and explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts and explanations of software tools that solve operational problems. This second edition has been thoroughly revised to address current issues facing healthcare managers. Major revisions include extensive updates to the chapters on statistical tools, Six Sigma, and the Lean enterprise. The chapter on project management now includes information on agile, and the chapter on scheduling and capacity management has been substantially rewritten and expanded. A new chapter on improving financial performance with operations management has been added. Key features: *Emphasizes the importance of operations management in implementing the Affordable Care Act; *Aligns strategic and operational goals, including the use of project management tools and balanced-scorecard techniques to execute and monitor projects; *Thoroughly explores performance tools, techniques, and programs, including Six Sigma, the Lean enterprise, and simulation; *Applies process improvement tools to supply chain management, scheduling, and other healthcare issues; *Includes chapter overviews, a running glossary, discussion questions, and problems for each chapter.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Medical care
General Quality control
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Health services administration
General Quality control
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Organizational effectiveness
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Total quality management
ADDED ENTRY
Name Olson, John R.
ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://uowd.box.com/s/pwm1hp4otarqak79455ek1zyjydfbaqm
Public note Location Map
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Holdings
Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Shelving location Date acquired Source of acquisition Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        University of Wollongong in Dubai University of Wollongong in Dubai Main Collection 2015-07-02 AMAUS 362.1068 MC HE T0029253 2017-01-26 111.01 2017-01-26 REGULAR

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