Healthcare operations management / (Record no. 26921)
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LIBRARY OF CONGRESS CONTROL NUMBER | |
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LC control number | 2012004601 |
INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781567934441 |
DEWEY DECIMAL CLASSIFICATION NUMBER | |
Call number | 362.1068 |
MAIN ENTRY--PERSONAL NAME | |
Authors | McLaughlin, Daniel B. |
TITLE STATEMENT | |
Title | Healthcare operations management / |
Statement of responsibility, etc | Daniel B. McLaughlin and John R. Olson |
EDITION STATEMENT | |
Edition | 2nd ed. |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | Chicago : |
Publisher | AUPHA Press, |
Date | c2012. |
PHYSICAL DESCRIPTION | |
Extent | xix, 441 p. : |
Other Details | ill. ; |
Size | 27 cm. |
SUMMARY | |
Summary | This book focuses on operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It covers the basics of operations management and explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts and explanations of software tools that solve operational problems. This second edition has been thoroughly revised to address current issues facing healthcare managers. Major revisions include extensive updates to the chapters on statistical tools, Six Sigma, and the Lean enterprise. The chapter on project management now includes information on agile, and the chapter on scheduling and capacity management has been substantially rewritten and expanded. A new chapter on improving financial performance with operations management has been added. Key features: *Emphasizes the importance of operations management in implementing the Affordable Care Act; *Aligns strategic and operational goals, including the use of project management tools and balanced-scorecard techniques to execute and monitor projects; *Thoroughly explores performance tools, techniques, and programs, including Six Sigma, the Lean enterprise, and simulation; *Applies process improvement tools to supply chain management, scheduling, and other healthcare issues; *Includes chapter overviews, a running glossary, discussion questions, and problems for each chapter. |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Heading | Medical care |
General | Quality control |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Heading | Health services administration |
General | Quality control |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Heading | Organizational effectiveness |
SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Heading | Total quality management |
ADDED ENTRY | |
Name | Olson, John R. |
ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | https://uowd.box.com/s/pwm1hp4otarqak79455ek1zyjydfbaqm |
Public note | Location Map |
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Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
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University of Wollongong in Dubai | University of Wollongong in Dubai | Main Collection | 2015-07-02 | AMAUS | 362.1068 MC HE | T0029253 | 2017-01-26 | 111.01 | 2017-01-26 | REGULAR |