LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2016010354 |
INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781771883009 |
DEWEY DECIMAL CLASSIFICATION NUMBER |
Call number |
647.94068/3 |
MAIN ENTRY--PERSONAL NAME |
Authors |
Chesser, Jerald W. |
TITLE STATEMENT |
Title |
Human resource management in a hospitality environment |
Statement of responsibility, etc |
Jerald W. Chesser |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication |
Oakville : |
Publisher |
Apple Academic Press, |
Date |
c2016. |
PHYSICAL DESCRIPTION |
Extent |
xv, 267 p. ; |
Other Details |
ill. ; |
Size |
26 cm. |
CONTENTS |
Contents |
Management -- Supervision -- Human resource management and the law -- Recruiting and hiring personnel -- Compensation, benefits and staff scheduling -- Staff training -- Orientation and socialization -- Performance evaluation -- Environment in the workplace -- Motivation -- Building teams -- Respect in the workplace -- Discipline -- Human resource management in a union environment. |
SUMMARY |
Summary |
This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today's competitive hospitality business environment. The volume presents the complex nature of human resource management, covering the processes, procedures, and law, as well as the impact of environment and attitudes. |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical Heading |
Hospitality industry |
General |
Personnel management |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical Heading |
Personnel management |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical Heading |
Hospitality industry |
ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
https://uowd.box.com/s/2lwpx5qklixgbsicccrdjgnje9sdlv73 |
Public note |
Location Map |
MAIN ENTRY--PERSONAL NAME |
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61147 |
SUBJECT ADDED ENTRY--TOPICAL TERM |
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61143 |
SUBJECT ADDED ENTRY--TOPICAL TERM |
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331 |
SUBJECT ADDED ENTRY--TOPICAL TERM |
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7821 |