Total quality management : (Record no. 30392)

MARC details
000 -LEADER
fixed length control field 03906nam a2200229 a 4500
INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780128110355
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 161116n 000 0 eng d
DATE AND TIME OF LATEST TRANSACTION
control field 20170126101300.0
CONTROL NUMBER
control field 65389
CONTROL NUMBER IDENTIFIER
control field UOWD
MAIN ENTRY--PERSONAL NAME
Personal name D.R. Kiran
TITLE STATEMENT
Title Total quality management :
Remainder of title key concepts and case studies
Statement of responsibility, etc. Kiran, D.R.
PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Amsterdam :
Name of publisher, distributor, etc. Butterworth-Heinemann,
Date of publication, distribution, etc. c2017.
PHYSICAL DESCRIPTION
Extent xxxiii, 545 p. :
Other physical details ill. ;
Dimensions 23 cm.
SUMMARY, ETC.
Summary, etc. otal Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual.
FORMATTED CONTENTS NOTE
Formatted contents note Front Cover; Total Quality Management: Key Concepts and Case Studies; Copyright; Contents; About the Author; Foreword; Preface; Acknowledgments; About the Book; Chapter 1: Total Quality Management; 1.1 What Is Quality?; 1.2 Quality Definitions; 1.3 Quotes on Quality; 1.4 The Scale of Quality; 1.5 The Paradigm of TQM; 1.6 How can Effective TQM Change the Situation?; 1.7 Quality of Design Versus Quality of Conformance; 1.8 Changing Criteria of Quality; 1.9 The Five Approaches to Quality; 1.10 PDCA Cycle; 1.11 When to Use the PDCA Cycle; 1.12 Variations of PDCA Terminology 1.13 Deming's Fourteen Points to Improve Quality1.14 Deming System of Profound Knowledge; 1.15 Juran Quality Trilogy; 1.16 Conclusion; Further Reading; Chapter 2: Evolution of Total Quality Management; 2.1 Introduction; 2.2 The Historical Development of TQM; 2.2.1 Operative Quality Control; 2.2.2 Foreman Quality Control; 2.2.3 Inspection Quality Control; 2.2.3.1 Patrol Inspection; 2.2.3.2 Process Control; 2.2.3.3 Source Inspection; 2.2.3.4 Supplier Partnership; 2.2.4 Statistical Quality Control; 2.2.4.1 Sampling Inspection; 2.2.5 Total Quality Control 2.3 Quality Management in the Japanese Scenario2.4 Post-Deming/Juran Quality Scenario; 2.5 Conclusion; Further Reading; Chapter 3: Quality Gurus; 3.1 Wilfredo Pareto; 3.2 Walter A. Shewhart; 3.3 Edwards Deming; 3.4 Joseph Juran; 3.5 Armand Feigenbaum; 3.6 Prasanta Chandra Mahalanobis; 3.7 Shigeo Shingo; 3.8 Taichi Ohno; 3.9 Kaoru Ishikawa; 3.10 Genichi Taguchi; 3.11 Phillip B. Crosby; 3.12 Yoshio Kondo; 3.13 Shigeru Mizuno; 3.14 Yoji Akao; 3.15 Noriaki Kano; 3.16 Masaaki Imai; 3.17 Claus Möller; 3.18 Blanton Godfrey; 3.19 Clarence Irwing Lewis; 3.20 David Garvin; 3.21 Dorian Shainin 3.22 Edward de Bono3.23 Eliyahu M. Goldratt; 3.24 Eugene L. Grant; 3.25 Bill Conway; 3.26 Yasutoshi Washio; Further Reading; Chapter 4: Leadership and TQM; 4.1 What is Leadership?; 4.2 Definitions for Leadership; 4.3 Theories of Leadership; 4.4 Leadership Categories; 4.5 Leadership and Goal Setting; 4.6 Characteristics of Quality Leaders; 4.7 Warren Bennis Principles of Great Teams; 4.8 The Seven Habits of Highly Effective Leaders; 4.9 The Ten Commandments of cGMPs (Current Good Manufacturing Practices); 4.10 Fifty Insights for CEOs; 4.11 Fifteen Thoughts of Chanakya 4.12 Wilkie's Leadership Qualities4.13 Leadership Responsibilities; 4.14 Moral Leadership; 4.15 Contributors for Moral Leadership; 4.16 Role of Top Management in Quality Management; 4.17 Leadership and Knowledge of Psychology; 4.18 Case Studies on Leadership Qualities; 4.19 Some Quotations on Leadership; 4.20 Conclusion; Further Reading; Chapter 5: Scientific Management; 5.1 TQM and Scientific Management; 5.2 The Industrial Revolution; 5.3 Evolution of Management Thinking; 5.4 Phases of Growth of Management Thinking; 5.5 Early Pioneers in Management Thinking- Pre-19th Century.
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality management
Source of heading or term sears
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Industrial Management
Source of heading or term sears
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management Science
Source of heading or term sears
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Organizational behavior
Source of heading or term sears
ADDED ENTRY ELEMENTS (KOHA)
Koha item type REGULAR
Holdings
Date last seen Total checkouts Total renewals Full call number Barcode Date last checked out Cost, replacement price Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price
13/11/2019 1 2 658.5​62 KI TO T0055357 14/10/2019 54.99 26/01/2017 REGULAR   Dewey Decimal Classification       University of Wollongong in Dubai University of Wollongong in Dubai Main Collection 20/12/2016 AMAUK 54.99