Crisis management in the tourism industry (Record no. 32714)
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| INTERNATIONAL STANDARD BOOK NUMBER | |
|---|---|
| International Standard Book Number | 9781138139800 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Call number | 338.4791 GL CR |
| MAIN ENTRY--PERSONAL NAME | |
| Authors | Glaesser, Dirk |
| TITLE STATEMENT | |
| Title | Crisis management in the tourism industry |
| Statement of responsibility, etc | Dirk Glaesser |
| VARYING FORM OF TITLE | |
| Title proper/short title | Crisis management |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | London : |
| Publisher | Routledge, |
| Date | c2006. |
| PHYSICAL DESCRIPTION | |
| Extent | x, 270 p. : |
| Other Details | ill. ; |
| Size | 25 cm. |
| GENERAL NOTE | |
| General note | Previous ed.: 2003. |
| GENERAL NOTE | |
| General note | Related work (?): Krisenmanagement im Tourismus. Frankfurt am Main : Peter Lang, 2001. |
| CONTENTS | |
| Contents | Introduction to crisis management: Crises spheres of activity; Methods of analysis and prognosis; Strategic measures of crisis management; Crisis planning and organisational measures; Crisis management instruments; Bibliography; Index |
| SUMMARY | |
| Summary | The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction in order for the businesses involved to be more prepared for such events and how to handle their business in times of crises. Using international up to date case studies this text discusses: * The influential effect of the mass media * How crises effect the purchase decision process * Destination branding/image and its manipulation * Preventative crises management and strategies |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Tourism |
| General | Management |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Financial crises |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Crisis management |
| ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://uowd.box.com/s/mrl84zwc1gzc0g6ukj9t39mfl39i2fyz |
| Public note | Location Map |
| MAIN ENTRY--PERSONAL NAME | |
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| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 15454 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
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| SUBJECT ADDED ENTRY--TOPICAL TERM | |
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| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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| University of Wollongong in Dubai | University of Wollongong in Dubai | Main Collection | 2018-01-18 | MERIC 22 OCT 2017 | 338.4791 GL CR | T0058097 | 2017-10-30 | 2017-10-30 | REGULAR |