Service design with applications to health care institutions (Record no. 33159)
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| INTERNATIONAL STANDARD BOOK NUMBER | |
|---|---|
| International Standard Book Number | 9781631575709 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Call number | 658 BA SE |
| MAIN ENTRY--PERSONAL NAME | |
| Authors | Barros, Oscar |
| TITLE STATEMENT | |
| Title | Service design with applications to health care institutions |
| Statement of responsibility, etc | Oscar Barros |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York : |
| Publisher | Business Expert Press, |
| Date | c2017. |
| PHYSICAL DESCRIPTION | |
| Extent | xv, 221 p. : |
| Other Details | ill. ; |
| Size | 23 cm. |
| SERIES STATEMENT | |
| Series statement | Service systems and innovations in business and society collection |
| CONTENTS | |
| Contents | 1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index. |
| SUMMARY | |
| Summary | This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Industrial management |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Health services administration |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | BUSINESS & ECONOMICS / Industrial Management |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | BUSINESS & ECONOMICS / Management |
| ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://uowd.box.com/s/fhyukr7nyo7r3mp5k7hn00la3ey2lzxr |
| Public note | Location Map |
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| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University of Wollongong in Dubai | University of Wollongong in Dubai | Main Collection | 2018-01-23 | Kinokuniya | 658 BA SE | T0058568 | 2017-11-22 | 2017-11-22 | REGULAR |