Service business model innovation in healthcare and hospital management : (Record no. 33161)
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| LIBRARY OF CONGRESS CONTROL NUMBER | |
|---|---|
| LC control number | 2016960759 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783319464114 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Call number | 362.110681 SE RV |
| TITLE STATEMENT | |
| Title | Service business model innovation in healthcare and hospital management : |
| Subtitle | models, strategies, tools |
| Statement of responsibility, etc | Edited by Mario A. Pfannstiel, Christoph Rasche |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Cham, Switzerland : |
| Publisher | Springer Science and Business Media, |
| Date | c2017. |
| PHYSICAL DESCRIPTION | |
| Extent | xiv, 296 p. : |
| Other Details | ill. ; |
| Size | 25 cm. |
| CONTENTS | |
| Contents | Chapter 1 Service Model Innovation in Hospitals -- Beyond Expert Organizations -- Chapter 2 Strategies with Service Business Model Innovation -- Chapter 3 The integrated-Physician-Model -- Business Model Innovation in Hospital Management -- Chapter 4 The Role of Digital Disruption in Healthcare Service Innovation -- Chapter 5 The opportunities offered by digitizing clinical pathways -- Chapter 6 A New Perspective of Product-Service Business Models for Customized Manufacturing in Healthcare -- Chapter 7 Patient Driven Service Delivery Models in Mental Health Care -- Chapter 8 Essential Characteristics of Service Business Model Innovation in Healthcare: A Case-Study Approach -- Chapter 9 Characteristics and Drivers of Service Business Model Innovation in Hospitals. A Case Study of Three Mexican Hospitals -- Chapter 10 Business Model Design and Entrepreneurial Risk Evaluation for Health Service Innovations -- Chapter 11 Guided Business Modeling and Analysis for Business Professionals -- Chapter 12 Modeling directly executable processes for healthcare professionals with XMDD -- Chapter 13 Lean Tools for Service Business Model Innovation in Healthcare -- Chapter 14 Continuous and Co-Creative Business Model Creation -- Chapter 15 E-Health & Co-Production: Critical Drivers for Chronic Diseases Management. |
| SUMMARY | |
| Summary | This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators. The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Health services administration |
| General | Computer simulation |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | POLITICAL SCIENCE |
| General | Public Policy |
| -- | Social Security |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Health services administration |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Heading | Medical economics |
| ADDED ENTRY | |
| Name | Pfannstiel, Mario A., |
| Role | Edited by |
| ADDED ENTRY | |
| Name | Rasche, Christoph, |
| Role | Edited by |
| ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://uowd.box.com/s/pwm1hp4otarqak79455ek1zyjydfbaqm |
| Public note | Location Map |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 18382 |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
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| SUBJECT ADDED ENTRY--TOPICAL TERM | |
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| -- | 54103 |
| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University of Wollongong in Dubai | University of Wollongong in Dubai | Main Collection | 2018-04-16 | Kinokuniya | 362.110681 SE RV | T0058569 | 2017-11-22 | 2017-11-22 | REGULAR | April 2018 |