Social media analytics : (Record no. 33457)

INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071824491
DEWEY DECIMAL CLASSIFICATION NUMBER
Call number 658.872 SP SO
MAIN ENTRY--PERSONAL NAME
Authors Sponder, Marshall
TITLE STATEMENT
Title Social media analytics :
Subtitle effective tools for building, interpreting, and using metrics
Statement of responsibility, etc Marshall Sponder
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New York :
Publisher McGraw-Hill,
Date c2012.
PHYSICAL DESCRIPTION
Extent xiv, 316 p. :
Other Details ill. ;
Size 23 cm.
CONTENTS
Contents The conundrum of social media: where's the ROI? --
Targeting your customers: using data to find your customer --
Tracking international: multicultural social media --
Online social intelligence: extracting signal from noise --
Friends, fans, and followers: determining their worth --
Influence: finding it and measuring it --
Scorecarding: collecting and understanding social media data --
Advanced social analytics: implementation and monitoring scorecards --
Going beyond monitoring: content creation and content tracking --
Monitoring tools and technologies: the limits of what we can collect --
Convergence: mashing up data from disparate sources --
Where we're going: the future of social media analytics.
SUMMARY
Summary Practically overnight, social media has become a critical tool for every marketing objective from outreach and customer relations to branding and crisis management. For the most part, however, the data collected through social media is just that: data. It usually seems to hold little or no meaning on which to base business decisions. But the meaning is there if you're applying the right systems and know how to use
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Internet marketing
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Social media
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Marketing research
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Consumer profiling
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Topical Heading Online-Marketing
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Holdings
Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Shelving location Date acquired Source of acquisition Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Price effective from Koha item type Public note
        University of Wollongong in Dubai University of Wollongong in Dubai Main Collection 2018-04-16 Kinokuniya 2 2 658.872 SP SO T0058879 2022-01-06 2021-11-22 2017-12-10 REGULAR may2018

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