Managing for quality and performance (Record no. 38460)

MARC details
ISBN
International Standard Book Number 9780357442036
DEWEY DECIMAL CLASSIFICATION NUMBER
Call number 658.562 EV MA
MAIN ENTRY--PERSONAL AUTHOR
Authors Evans, James R.
Dates 1950-
TITLE STATEMENT
Title Managing for quality and performance
Statement of responsibility, etc. James R. Evans, William M. Lindsay
VARYING FORM OF TITLE
Title proper/short title Managing for quality and performance excellence
EDITION STATEMENT
Edition statement 11th ed.
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Boston, Ma :
Publisher Cengage Learning,
Date c2019.
PHYSICAL DESCRIPTION
Extent xx, 701 p. :
Other Details ill. ;
Size 26 cm.
BIBLIOGRAPHY, ETC. NOTE
Note Includes bibliographical references and index.
SUMMARY
Summary Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.
STUDY PROGRAM
Program name PHYS143, MGMT949, OPS350
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Quality control
General Textbooks
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Total quality management
General Textbooks
SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Heading Quality assurance
General Textbooks
ADDED ENTRY
Personal name Lindsay, William M.
ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://uow.primo.exlibrisgroup.com/permalink/61UOW_INST/ihdge1/alma991003532725406666">https://uow.primo.exlibrisgroup.com/permalink/61UOW_INST/ihdge1/alma991003532725406666</a>
Public note Ebook
Holdings
Date last seen Total checkouts Full call number Barcode Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Permanent location Current location Shelving location Date acquired
18/03/2025   658.562 EV MA T0066627 18/03/2025 eBook   Dewey Decimal Classification       University of Wollongong in Dubai University of Wollongong in Dubai eBook 18/03/2025