000 -LEADER |
fixed length control field |
00890cam a2200289 a 4500 |
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
990317s1999 txua b 001 0 eng |
LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
98073895 |
INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0030225191 |
CATALOGING SOURCE |
Original cataloging agency |
DLC |
Transcribing agency |
DLC |
LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD9980.5 |
Item number |
.B38 1999 |
DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.8 |
Edition number |
21 |
DATE AND TIME OF LATEST TRANSACTION |
control field |
20170126093822.0 |
CONTROL NUMBER |
control field |
23658 |
CONTROL NUMBER IDENTIFIER |
control field |
UOWD |
MAIN ENTRY--PERSONAL NAME |
Personal name |
Bateson, John E. G. |
TITLE STATEMENT |
Title |
Managing services marketing : |
Remainder of title |
text and readings / |
Statement of responsibility, etc |
John E.G. Bateson, K. Douglas Hoffman. |
EDITION STATEMENT |
Edition statement |
4th ed. |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Fort Worth : |
Name of publisher, distributor, etc |
Dryden Press, |
Date of publication, distribution, etc |
c1999. |
PHYSICAL DESCRIPTION |
Extent |
xvi, 471 p. : |
Other physical details |
ill ; |
Dimensions |
29 cm. |
SERIES STATEMENT |
Series statement |
The Dryden Press series in marketing |
BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
STUDY PROGRAM INFORMATION NOTE |
Program name |
MARK938 |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Service industries |
General subdivision |
Marketing |
-- |
Management. |
ADDED ENTRY--PERSONAL NAME |
Personal name |
Hoffman, K. Douglas. |
SERIES ADDED ENTRY--UNIFORM TITLE |
Uniform title |
The Dryden Press series in marketing. |
ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
REGULAR |