Customer care excellence : how to create an effective customer focus /
By: Cook, Sarah
Material type:
BookSeries: Professional paperbacks. Publisher: London : Kogan Page, 2002.Edition: 4th ed.Description: vi, 248 p. : ill ; 24 cm.ISBN: 0749437928Subject(s): Customer relations | Total quality management
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.812 CO CU (Browse shelf) | Available | T0022698 |
Total holds: 0
Includes bibliographical references and index.