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Conflict management : a practical guide /

By: Condliffe, Peter
Material type: BookPublisher: Sydney : LexisNexis Butterworths, [2002].Edition: 2nd ed.Description: xiv, 296 p ; 24 cm.ISBN: 186316216XSubject(s): Conflict management | Interpersonal conflictDDC classification: 303.69 CO CO Online resources: Location Map
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
303.69 CO CO (Browse shelf) Available T0028544
Total holds: 0

Bibliography. 1. Understanding conflict -- 2. Responding to conflict and the rise of ADR -- 3. Communication, assertiveness and verbal jujitsu -- 4. Collaborative conflict management -- 5. Negotiation -- 6. Mediation -- 7. Conflict management in groups and organisations: dispute system design -- Appendices.

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