Unpopular culture : the ritual of complaint in a British bank /
By: Weeks, John
Material type:![](/opac-tmpl/lib/famfamfam/BK.png)
Summary:
Explores why people complain about their jobs and what impact those complaints have on their companies, using a case study from the British Armstrong Bank in the United Kingdom to demonstrate the negative effects of employee complaints.
Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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REGULAR | University of Wollongong in Dubai Main Collection | 302.35 WE UN (Browse shelf) | Available | T0023408 | ||
REGULAR | University of Wollongong in Dubai Main Collection | 302.35 WE UN (Browse shelf) | Available | T0022557 |
Total holds: 0
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302.35 WA OR Organisational change : | 302.35 WA OR Organization theory and its application | 302.35 WA OR Organisational change : | 302.35 WE UN Unpopular culture : | 302.35 WE UN Unpopular culture : | 302.35 WI OR Organizational behaviour and work : | 302.35 WO OR Organisational behaviour : |
Includes bibliographical references (p. 155-161) and index.
Explores why people complain about their jobs and what impact those complaints have on their companies, using a case study from the British Armstrong Bank in the United Kingdom to demonstrate the negative effects of employee complaints.
Adult