Customer relationship management : are companies getting divorced from reality? - a literature review / Melodena S. Balakrishnan, Lien Els.
Material type: TextSeries: Working paper series : Business, Management, Marketing ; WP50/2007Publication details: Dubai : UOWD Research Committee, 2007.Description: 17 p. : ; 30 cm. : illSubject(s):Item type | Current library | Call number | Status | Date due | Barcode | |
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REGULAR | University of Wollongong in Dubai Main Collection | 658.812 BA CU (Browse shelf(Opens below)) | Available | T0032514 |
Includes bibliographical references.
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