Includes bibliographical references and index.

List of cases p. x Preface p. xi Acknowledgements p. xiii Contributors p. xiv Walk-through tour p. xvi 1 Introduction David Knights and Hugh Willmott p. 1 Key concepts and learning objectives p. 1 Aims of this book p. 1 Overview and key points p. 1 Introduction p. 3 What is organizational behaviour? p. 5 Organizational behaviour as a contested terrain p. 13 Organization and institutionalization p. 22 Views of organization: Entity, process and concept p. 25 Distinctiveness of work organization: Instrumental rationality p. 31 Distinctiveness of this text p. 35 References p. 40 Notes p. 40 Part I The human dimension p. 41 2 Motivation and the self John Roberts p. 42 Key concepts and learning objectives p. 42 Aims of the chapter p. 42 Overview and key points p. 42 Mainstream approaches to motivation and the self p. 43 Critical perspectives on motivation and the self p. 58 Chapter summary and conclusions p. 70 Discussion questions p. 72 Further reading p. 72 References p. 73 3 Individual differences, personality and self Damian O'Doherty p. 74 Key concepts and learning objectives p. 74 Aims of the chapter p. 74 Overview and key points p. 74 Personality, management and organization p. 78 Introduction to personality p. 80 The four temperaments p. 82 Jung and personality theory p. 84 The Myers-Briggs type indicator test of personality p. 87 The science of personality p. 91 The 'personality' of science: Power and politics p. 95 Idiographic approaches to personality p. 100 Maslow: Personality and the hierarchy of needs p. 103 The end of the individual? p. 106 Existential anxiety and contemporary organization: Beyond personality? p. 110 Key contributions and major controversies in the field: Mainstream and critical p. 112 Summary p. 113 Further reading p. 115 References p. 115 4 Groups and teams at work Alessia Contu p. 118 Key concepts and learning objectives p. 118 Aims of the chapter p. 118 Overview and key points p. 118 Mainstream views of teams at work p. 119 Critical perspectives on teams at work p. 143 Final remarks p. 154 Further reading p. 155 References p. 155 5 Knowledge and learning: Consuming management? Andrew Sturdy p. 159 Key concepts and learning objectives p. 159 Aims of the chapter p. 159 Overview and key points p. 159 Mainstream approaches p. 160 Using and abusing management knowledge p. 174 Discussion questions p. 189 Further reading p. 190 References p. 191 Note p. 192 Part 2 The organizational dimension p. 193 6 Organization, structure and design David Knights and Hugh Willmott p. 194 Key concepts and learning objectives p. 194 Aims of the chapter p. 194 Overview and key points p. 194 Mainstream approach p. 197 Critical approach p. 227 Discussion questions p. 254 Further reading p. 255 References p. 256 7 Management and leadership David Knights and Hugh Willmott p. 258 Key concepts and learning objectives p. 258 Aims of the chapter p. 258 Overview and key points p. 258 Mainstream approaches to management and leadership p. 259 Critical approach p. 290 Synopsis and conclusion p. 307 Discussion questions p. 308 Further reading p. 309 References p. 309 Note p. 310 8 Political organizations and decision making Pamela Odih and David Knights p. 311 Key concepts and learning objectives p. 311 Aims of the chapter p. 311 Overview and key points p. 311 Mainstream approach p. 312 Critical approach p. 333 Synopsis and conclusion p. 341 Discussion questions p. 342 Further reading p. 342 References p. 342 9 Culture Joanna Brewis p. 344 Key concepts and learning objectives p. 344 Aims of the chapter p. 344 Overview and key points p. 344 Introduction p. 346 Mainstream perspective on organizational culture p. 348 The critical perspective p. 362 Conclusion p. 371 Discussion questions p. 372 Further reading p. 372 References p. 373 Notes p. 374 10 Change and innovation: New organizational forms Frank Worthington p. 375 Key concepts and learning objectives p. 375 Aims of the chapter p. 375 Overview and key points p. 375 Mainstream approach p. 379 Critical approach p. 391 Conclusions p. 401 Further reading p. 402 References p. 402 11 Technology Theodore Vurdubakis p. 405 Key concepts and learning objectives p. 405 Aims of the chapter p. 405 Overview and key points p. 405 Introduction p. 406 Mainstream perspectives: Technological determinism p. 409 Critical perspectives p. 416 Conclusion p. 432 Discussion questions p. 433 Further reading p. 433 References p. 435 Notes p. 437 Part 3 Emergent issues p. 439 12 Globalization and organizations Glenn Morgan p. 440 Key concepts and learning objectives p. 440 Aims of the chapter p. 440 Overview and key points p. 440 Introduction p. 442 Central problems in this field: The mainstream agenda p. 447 The critical approach p. 464 Discussion questions p. 477 Further reading p. 477 References p. 478 Notes p. 479 13 Bureaucracy and post-bureaucracy Christopher Grey p. 480 Key concepts and learning objectives p. 480 Aims of the chapter p. 480 Overview and key points p. 480 Mainstream approach p. 481 Critical approach p. 493 Conclusion p. 502 Discussion questions p. 503 Further reading p. 503 References p. 504 14 Ethics at work Edward Wray-Bliss p. 506 Key concepts and learning objectives p. 506 Aims of the chapter p. 506 Overview and key points p. 506 Mainstream approach to values at work: Corporate social responsibility and business ethics p. 507 Critical approaches to ethics at work p. 519 Conclusion p. 531 Discussion questions p. 532 Further reading p. 532 References p. 533 Note p. 533 Appendix The conceptual framework David Knights and Hugh Willmott p. 534 Glossary p. 535 Index p. 547.

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