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Relationship marketing : perspective, dimensions and contexts /

By: Harwood, Tracy
Title By: Garry, Tony | Boderick, Anne
Material type: BookPublisher: London, UK : McGraw-Hill, c2008.Description: xxii, 242 p. : ill ; 24 cm.ISBN: 9780077114220Subject(s): Relationship marketing
Summary:
This book provides a comprehensive introduction of the key theoretical concepts and models of relationship marketing. Drawing on existing literature and current thinking relationship marketing explores the different perspective on the subject and presents them in relation to a range practical contexts, including public sector, arts, professional services and virtual communities as well as the more traditional domains of marketing.
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Includes bibliographical references and index.

This book provides a comprehensive introduction of the key theoretical concepts and models of relationship marketing. Drawing on existing literature and current thinking relationship marketing explores the different perspective on the subject and presents them in relation to a range practical contexts, including public sector, arts, professional services and virtual communities as well as the more traditional domains of marketing.

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