Includes bibliographical references and index.

Acknowledgments p. ix Introductory Commentary: Valuing the Diversity of a Nation Michael S. Dukakis p. xi Part I Introduction 1 Journeys Through the Ecological Niche: An Introduction to and Overview of the Textbook Michael A. Moodian p. 3 2 Understanding the Basics of Culture Dharm P. S. Bhawuk and Dan Landis and Vijayan P. Munusamy p. 7 3 Developing and Implementing a Multicultural Vision Carlos E. Cortes and Louise C. Wilkinson p. 17 Part II Understanding the Evolving Role of Cultural Diversity in the Workplace 4 The Effective Management of Cultural Diversity Lee Gardenswartz and Anita Rowe p. 35 5 Religious and Spiritual Diversity in the Workplace Martin F. Bennett p. 45 6 The Legal Implications of Cross-Cultural Leadership and Trade John C. Tobin p. 61 7 Global Human Resource Management Jennifer Palthe p. 75 Part III Applying Cultural Comprehension to Organizations 8 Transformative Training: Designing Programs for Culture Learning Janet M. Bennett p. 95 9 Leading Across Cultures: Designing a Learning Agenda for Global Praxis L. Hyatt and Leslie A. Evans and Md Mahbubul Haque p. 111 10 From Intercultural Knowledge to Intercultural Competence: Developing an Intercultural Practice Barbara F. Schaetti and Sheila J. Ramsey and Gordon C. Watanabe p. 125 11 The Stress Dynamic and Its Intersection With Intercultural Communication Competence LaRay M. Barna p. 139 12 Beyond Borders: Leading in Today's Multicultural World Sangeeta R. Gupta p. 145 Part IV Measuring Intercultural Competence 13 Getting the Measure of Intercultural Leadership Fons Trompenaars and Peter Woolliams p. 161 14 Assessment Instruments for the Global Workforce Douglas Stuart p. 175 15 Assessing Leadership Behavior as It Relates to Intercultural Competence Charles M. Fischer p. 191 16 The Intercultural Development Inventory: An Approach for Assessing and Building Intercultural Competence Mitchell R. Hammer p. 203 17 Solving Problems and Resolving Conflict Using the Intercultural Conflict Style Model and Inventory Mitchell R. Hammer p. 219 18 Cultural Intelligence: Measurement and Scale Development Linn Van Dyne and Soon Ang and Christine Koh p. 233 19 Intercultural Sensitivity for Global Managers Dharm P. S. Bhawuk and Keith H. Sakuda p. 255 Part V Concluding Thoughts 20 Analyzing Organizations Through the SPELIT Methodology June Schmieder-Ramirez and Leo A. Mallette p. 271 Closing Commentary: The Future of Intercultural Competence in an Era of Globalization Marc Lamont Hill p. 281 Index p. 283.

Editor Moodian (social science and sociology, Chapman U.) and 32 contributors examine cross-cultural leadership against the backdrop of an increasingly global environment. It explores the roles of cultural diversity in the workplace, the application of cultural comprehension to organizations, and measurement of several aspects of intercultural competence. This textbook also includes topics such as legal implications of cross-cultural leadership and trade, applying cultural comprehension in organizations, and designing programs for culture learning. It is intended as a graduate-level textbook in coursework in organizational development, cross-cultural management, international business, and related topics. It also will interest human resource professionals, management consultants, and government leaders.