Strategic operations management /
By: Brown, Steve
Title By: Lamming, Richard | Bessant, John R | Jones, Peter
Material type:
BookPublisher: London : Elsevier Butterworth-Heinemann, 2005.Edition: 2nd ed.Description: 420 p. : col. ill ; 24 cm.ISBN: 9780750663199Program: MGMT316Subject(s): Production management | Strategic planning| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.5 BR ST (Browse shelf) | Available | T0039967 | ||
| REGULAR | University of Wollongong in Dubai Main Collection | 658.5 BR ST (Browse shelf) | Available | T0037508 |
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| 658.5 BR ME The memory jogger II : a pocket guide of tools for continuous improvement & effective planning / | 658.5 BR ST Strategic operations management / | 658.5 BR ST Strategic operations management / | 658.5 BR ST Strategic operations management / | 658.5 BR ST Strategic operations management / | 658.5 CA ME Measuring the value of the supply chain : linking financial performance and supply chain decisions / | 658.5 CA PR Process systems risk management |
Previous ed.: Oxford: Butterworth-Heinemann, 2000. Includes bibliographical references and index.
Foreword p. vii 1 Introduction to Operations Management p. 1 2 Strategic Operations Management p. 27 3 Managing the transformation process p. 67 4 Innovation--managing the renewal of the business p. 97 5 Supply management p. 130 6 Capacity planning and materials management p. 159 7 Quality p. 192 8 Human resources and strategic Operations Management p. 222 9 Development and growth p. 254 Index p. 281.
The authors (management experts teaching in British Universities) argue that successful operations management depends on developing strategies which combine manufacturing and service expertise to provide a comprehensive customer offering. This means that strategic relations must be established with many other players; operations management is no longer a company-specific matter. Emphasizing strategy, services, innovation, and the management of relationships both internal and external to the company, chapters are structured according to past, present, and future scenarios illustrating how these elements affect business. Annotation c. Book News, Inc., Portland, OR (booknews.com).
MGMT316