Quality management : theory and application /
By: Mauch, Peter D
Material type:
BookPublisher: Boca Raton : CRC Press, c2010.Description: xxii, 149 p. : ill ; 24 cm.Subject(s): Total quality management | Quality control
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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| REGULAR | University of Wollongong in Dubai Main Collection | 658.4013 MA QU (Browse shelf) | Available | T0041367 |
Total holds: 0
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| 658.4013 LI MO Monitoring business performance : models, methods, and tools | 658.4013 MA KE Key performance indicators : | 658.4013 MA NA Management control : theories, issues, and performance / | 658.4013 MA QU Quality management : theory and application / | 658.4013 MA TW 25 need-to-know key performance indicators / | 658.4013 MA XI Maximizing management performance and quality with service analytics | 658.4013 MC PR Program evaluation and performance measurement : an introduction to practice |
Includes bibliographical references (p. 143) and index.
Organizing for quality -- Planning for quality -- Controlling for quality -- Staffing for quality -- Motivating for quality -- Special topics in quality.