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Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff.

By: Contributor(s): Material type: TextTextSeries: Neteffect series. Management skills.Publication details: Upper Saddle River, N.J. : Prentice Hall, c2002.Description: xviii, 254 p. : ill ; 24 cmISBN:
  • 0130990698 (alk. paper)
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.5 .A58 2002
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Holdings
Item type Current library Call number Status Date due Barcode
REGULAR University of Wollongong in Dubai Main Collection 658.812 AN CU (Browse shelf(Opens below)) Available T0025052

Includes bibliographical references (p. 246-249) and index.

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