Includes bibliographical references and index.

Presenting the first book that provides HR professionals with a context for understanding the importance of doing a proper job analysis together with a step-by-step guide to conducting such an analysis. This unique guide contains a series of eight ready-to-use templates that provide the basis for conducting job analyses for eight different levels of job families, from the entry-level to the senior manager/executive.

Preface p. xi 1 An Introduction to Job Analysis p. 1 Why Do We Analyze Jobs? The Hiring Process The Human Capital Life Cycle Job Analysis Recruitment Screening Final Selection Job Orientation Training and Development 2 What Is a Job Analysis? p. 11 Defining Job Analysis Applications of Job Analyses Recruitment Candidate Selection Employee Training and Development Performance Management Organizational Management and Planning Litigation Protection Elements of a Job Analysis Work Activity (WA) Knowledge, Skills, and Ability (KSA) Levels of Job Performance Workplace Characteristics 3 How to Conduct a Job Analysis p. 27 Methods of Job Analysis Self-Reports Direct Observations Interviews Document Reviews Questionnaires and Surveys Caveats and Cautions Changes Over Time Low Accuracy Lack of Stability 4 The Job Analysis Templates p. 39 The Development of the Templates Eight Templates for Job Analysis Entry-Level Job Analysis Template (Appendix B) Production Operations Job Analysis Template (Appendix C) Clerical Job Analysis Template (Appendix D) Sales and Sales Management Job Analysis Template (Appendix E) Clerical/Administrative Services Job Analysis Template (Appendix F) Professional Administrative Job Analysis Template (Appendix G) Supervisory/First-Line Manager Job Analysis Template (Appendix H) Senior Management/Executive Job Analysis Template (Appendix I) Using the Templates Completing the Summary Forms Summary of Work Activity Importance Ratings 5 The Workplace Characteristics Profile p. 53 Organizational Culture and Climate Organizational Culture Organizational Climate The Workplace Characteristics Profile Developing the WCP Administering the WCP Interpreting the WCP 6 Establishing Job Performance Levels p. 63 Competencies and Jobs The Uses of Job Performance Data Recruitment Creating Career Ladders Evaluating Organizational Performance Improving Organizational Performance Methods for Measuring Job Performance Objective Measures Subjective Measures Problems with Performance Ratings Behaviorally Anchored Rating Scales (BARS) How to Implement the BARS Method A Recommended Shortcut Applying the BARS Method BARS and the Hierarchy of Jobs Concerns About BARS A Summary of the Job Analysis Process References p. 85 Appendices* Appendix A Sample Job Description p. 89 Appendix B Entry-Level Job Analysis Templates p. 93 Appendix C Production Operations Job Analysis Templates p. 105 Appendix D Clerical Job Analysis Templates p. 121 Appendix E Sales and Sales management Job Analysis Templates p. 135 Appendix F Clerical/Administrative Services Job Analysis Templates p. 151 Appendix G Professional Administrative Job Analysis Templates p. 169 Appendix H Supervisor/First-Line Manager Job Analysis Template p. 183 Appendix I Senior Management/Executive Job Analysis Templates p. 195 Appendix J Summary of Importance of Work Activities and Competencies p. 215 Appendix K Workplace Characteristics Profile p. 249 Index p. 259 About the Authors.