The DNA of customer experience : how emotions drive value /
By: Shaw, Colin
Material type:
BookPublisher: Basingstoke : Palgrave Macmillan, 2007.Description: xx, 166 p. : ill. ; 24 cm.ISBN: 9780230500006Subject(s): Customer relations | Emotions
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.812 SH DN (Browse shelf) | Checked out | 10/07/2021 | T0042039 |
Total holds: 0
Includes bibliographical references and index.