Includes bibliographical references and index.

Thinking strategically about the mobile workforce -- Moving to mobility--creating mobile urgency : let's get started! -- Discovering a new workforce paradigm -- Presence -- Trust or bust -- Strategic leadership in a virtual world : creating sustainable competitive advantage -- Performance management and the mobile workforce -- Autonomy or not autonomy, that is the question -- The mobile performance management process : reducing the distance between manager and worker -- Hiring and preparing great mobile talent : getting them and getting them ready -- Motivating the mobile work force -- Technology, tools and teams -- Keeping up with the phoneses--how to stay up with the increasing evolution of hardware and software -- Developing your virtual team.