Happiness matters : [videorecording] creating a culture for business to thrive
By: Hsieh, Tony
Material type: Visual materialSeries: Publisher: Mill Valley, CA : Kantola Productions, 2011.Description: 1 x DVD 63 mins.Subject(s): Success in business | Leadership | Positive psychology
Summary:
"Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values.
Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
DVD | University of Wollongong in Dubai Main Collection | 158.4 HS HA (Browse shelf) | Available | T0035415 |
Total holds: 0
"Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values.