Includes bibliographical references and index.

Individuals and relationships -- Why mastering organizational behavior is essential to your career -- Your personality and style -- Decision making -- Fundamentals of motivation -- Motivating individuals in their jobs -- Health and stress at work -- Communication and interpersonal relationships -- Cross-cultural relationships -- Groups -- Groups and their influence -- Improving team effectiveness -- Leadership -- The challenge of leadership -- Leadership roles and skills -- Power and influence -- Conflicts good and bad -- The organization -- Designing effective organizations -- Organizational structure as a design tool -- Organizational culture -- Changing organizations -- Looking ahead to using OB in your career -- OB is for life.

For undergraduate and applied graduate courses in OB. This text organizes the research of the field to show how it can be used to solve organizational problems, and provides many pedagogical supports for this problem-solving approach.