Part I: An introduction to management and cost accounting: cost terms, systems design and cost behaviour 1 Management accounting and the business environment 2 An introduction to cost terms, concepts and classifications 3 Job-order and service department costing 4 Process costing 5 Cost behaviour: analysis and use Part II: Information for decision-making 6 Profit reporting under variable costing and absorption costing 7 Cost--volume--profit relationships 8 Activity-based costing 9 Relevant costs for decision making 10 Capital investment decisions Part III: Planning and control 11 Profit planning and the role of budgeting 12 Standard costs and variance analysis 13 Flexible budgets and performance reporting 14 Segment reporting and decentralization 15 Pricing and intra-company transfers Part IV: Value metrics and performance management in a strategic context 16 Value-based management and strategic management accounting 17 Performance management, management control and corporate governance 18 Business process management: towards the lean operation 19 Strategic perspectives on cost management.