Introduction About this Book Tourism in the Twenty-first Century How to Use this Book Understanding Tourism Learning Outcomes Introduction What is Tourism? Forms of Tourism Poon's New Tourism Summary Tourist Generating Regions Learning Outcomes Introduction Conditions that Favour the Development of Demand for Tourism Travel Propensity Generating Regions for Outbound Tourist Visits Summary Tourism Demand Learning Outcomes Introduction Tourist Motivations Tourist Types Consumer Decision Making Measuring and Forecasting the Demand for Tourism Summary Tourism Suppliers Learning Outcomes Introduction Accommodation Suppliers Non-residential Venues Transport Suppliers Visitor Attractions The Cruise Sector Characteristics of Tourism Suppliers Summary Intermediaries in the Tourism System Learning Outcomes Introduction Types of Intermediary in the Tourism System Wholesalers Operators Travel Agencies Regulation of Intermediaries Increasing Concentration in the Travel Intermediaries Sector Summary Destination Development and Management Learning Outcomes Introduction Destination Development Managing the Demand for Destinations Destination Management Summary The Economic Impacts of Tourism Learning Outcomes Introduction Types of Economic Impact Measuring Economic Impacts Tourism and Economic Regeneration in Urban and Rural Areas Optimising the Economic Benefits of Tourism Summary The Social and Cultural Impacts of Tourism Learning Outcomes Introduction The Socio-cultural Impacts of Tourism on Host Communities Socio-cultural Impacts on Tourists Summary The Environmental Impacts of Tourism Learning Outcomes Introduction Environmental Impacts of Tourism on a Destination Environmental Sustainability Managing Environmental Impacts Summary The Management of Visitors Learning Outcomes Introduction The Need for Visitor Management Respecting Carrying Capacity Quality Management Visitor Management Measures and Techniques The Role of Technology for Visitor Management Summary Public Sector Involvement in Tourism Learning Outcomes Introduction Public Sector Involvement in Tourism Summary Tourism Marketing Learning Outcomes Introduction Tourism Marketing The Services Marketing Triangle Segmenting the Tourism Market The Marketing Mix Summary Tourism and the Future Learning Outcomes Introduction Scenario Planning Scenarios for the Tourism of the Future Your Future in Tourism Tourism Employers Summary.

Written specifically for those looking for core topic coverage in a manageable and concise format, this text will be essential reading for those looking for a truly contemporary introduction to Tourism Management.