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The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations /

Title By: Cherniss, Cary | Goleman, Daniel
Material type: BookSeries: Advances in emotional intelligence.; The Jossey-Bass business & management series.Publisher: San Francisco, CA : Jossey-Bass, c2001.Edition: 1st ed.Description: xxxii, 352 p. : ill ; 25 cm.ISBN: 0787956902 (alk. paper)Program: TBS903 HDR974 PSYC015; MGMT201Subject(s): Emotional intelligence | Emotional intelligence tests | Work -- Psychological aspects | Success in business | Intellect | Work -- Psychological aspects | Success | BusinessDDC classification: 658.3
Summary:
Defines emotional intelligence and explains how to assess it and implement it in human resource functions such as hiring and performance management, providing fifteen models and twenty-two guidelines for improving employees' social and emotional competencies.
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.3 EM OT (Browse shelf) Available T0029986
REGULAR University of Wollongong in Dubai
Main Collection
658.3 EM OT (Browse shelf) Available T0027709
Total holds: 0

Includes bibliographical references (p. 305-325) and indexes.

Defines emotional intelligence and explains how to assess it and implement it in human resource functions such as hiring and performance management, providing fifteen models and twenty-two guidelines for improving employees' social and emotional competencies.

Adult Follett Library Resources.

TBS903 HDR974 PSYC015

MGMT201 UOWD

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