Includes bibliographical references and index.

Understanding best practices -- From best practice to migraine headache -- Journey to excellence -- Project management methodologies -- Integrated processes -- Culture -- Management support -- Training and education -- Informal project management -- Behavioral excellence -- Measuring return on investment on project management training dollars -- The project office -- Six sigma and the project management office -- Project portfolio management -- Global project management excellence -- Value-driven project management -- Effect of mergers and acquisitions on project management -- Appendix: Microsoft® Operations Framework.

This Second Edition of Harold Kerzner's Project Management: Best Practices: Achieving Global Excellence provides insight from senior executives from over fifty world-class companies on successful project management implementation. The Second Edition presents more extensive and in-depth information on real-world experiences and best practices in project risk management, project management multinational cultures and cultural failures, integrated project teams, and more. Sponsored by the International Institute for Learning, this revised text will serve as a resource for corporate training on project management, academic courses, and practitioners seeking to upgrade their skills in project management.