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Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks) /

By: Kerpen, Dave
Material type: BookPublisher: New York : McGraw-Hill, c2011.Description: xii, 270 p. : ill. ; 23 cm.ISBN: 9780071762342; 0071762345Program: MARK301Subject(s): Internet marketing | Online social networks | Social media -- Economic aspects | Customer relations | Branding (Marketing) | Internet marketing | Social networking | Communication -- Economic aspects | Customer relations | Brand name productsDDC classification: 658.8/72
Summary:
A guide to business marketing on the Web, featuring steps to create and implement a social media plan and suggestions to improve customer relations, deliver value, and make a business more "likeable".
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.872 KE LI (Browse shelf) Available T0015917
REGULAR University of Wollongong in Dubai
Main Collection
658.872 KE LI (Browse shelf) Available T0048951
Total holds: 0

A guide to business marketing on the Web, featuring steps to create and implement a social media plan and suggestions to improve customer relations, deliver value, and make a business more "likeable".

Includes bibliographical references and index.

Adult Follett Library Resources.

Adult.

Featuring new sections on Pinterest, Instragram, Google+ and more. -- cover.

MARK301

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