Process mastering : how to establish and document the best known way to do a job /

Material type:

BookPublisher: New York : Quality Resources, c1998.Description: xiii, 152 p. : ill ; 23 cm.ISBN: 0527763446 (alk. paper)Program: MEMSubject(s): Total quality management | Customer services | Consumer satisfaction | CompetitionDDC classification: 658.5/62

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Item type	Home library	Call number	Status	Date due	Barcode	Item holds
REGULAR	University of Wollongong in Dubai Main Collection	658.562 WI PR (Browse shelf)	Available		T0029129

Total holds: 0

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Includes bibliographical references and index.

MEM

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