Includes bibliographical references and index.

First published in 1984, Lee Bolman and Terrence Deal's bestselling text has become a classic in the field. Its four-frame model provides four different perspectives through which organizations can be understood. The Structural Frame focuses on organization structure and provides insight into how managers and leaders within organizations can better organize and structure organizations, groups, and teams to get results. The Human Resource Frame focuses on the people in organizations and provides insight into how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics. The Political Frame focuses on the political dynamics in organizations and examines how managers and leaders in organizations can understand power and conflict, build coalitions, hone political skills, and deal with internal and external politics. The Symbolic Frame focuses on meaning and culture in organizations, and provides insight into how leaders and managers can shape culture, stage organizational drama for internal and external audiences, and build spirit through ritual, ceremony, and story. Bolman and Deal update their classic with coverage of pressing issues such as globalization, changing workforces, offshoring, and leadership across cultures.

Introduction: the power of reframing -- Simple ideas, complex organizations -- Getting organized -- Structure and restructuring -- Organizing groups and teams -- People and organizations -- Improving human resource management -- Interpersonal and group dynamics -- Power, conflict, and coalition -- The manager as politician -- Organizations as political arenas and political agents -- Organizational symbols and culture -- Culture in action -- Organization as theater -- Integrating frames for effective practice -- Reframing in action: opportunities and perils -- Reframing leadership -- Reframing change in organizations -- Reframing ethics and spirit -- Bringing it all together: change and leadership in action -- Epilogue: artistry, choice, and leadership.

MGMT201 MGMT220