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Business process management : a practical guide /

By: Khan, Rashid N
Material type: BookPublisher: Tampa, Fla. : Meghan-Kiffer Press, c2004.Description: 334 p. : ill ; 23 cm.ISBN: 0929652320 (pbk.)Subject(s): Industrial management | Workflow -- Management | Reengineering (Management) | Information technology -- Management | Organizational change | Organizational effectiveness | Business process managementDDC classification: 658.5/1
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