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Mobile influence : the new power of the consumer /

By: Martin, Chuck, 1949-
Material type: BookPublisher: New York, NY : Palgrave Macmillan, June 2013.Edition: 1st ed.Description: x, 246 p. : ill. ; 25 cm.ISBN: 9781137278500 (hbk. : alk. paper)Subject(s): Electronic commerce | Internet marketing | Consumer behavior | Wireless communication systemsDDC classification: 658.8/72
Summary:
Consumers have power in their palms like never before, and if businesses want to keep up with the mobile revolution they need a model to compete and capture that market shareThe explosion of mobile access across the globe has shaken the foundations of the traditional sales funnel, and businesses are scrambling to adapt and find new ways to tap into the market. For all their effort, many have failed to realize that the issue is not how to reach the customer where they are, but where they are going and their mindset at the moment. With the staggering growth in the use of mobile technology as both product research and purchase point, businesses have yet to fully understand the important role mobile devices play in the basic structure of the traditional shopping model and the new importance on linking behavior with location. With the death of the traditional sales funnel comes author Chuck Martin's new model, the Mobile Shopping Life Cycle. Based on the author's in-depth research, Martin has identified the six specific moments in the timeline of the sale which marketers must target effectively in order to reach the mobile buyer. From location-based marketing to mobile payment systems, Martin's model gives marketers access to the tools necessary to build a new sales framework that properly addresses the future of the market.
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.872 MA MO (Browse shelf) Available T0010486
Total holds: 0

Includes bibliographical references and index.

Consumers have power in their palms like never before, and if businesses want to keep up with the mobile revolution they need a model to compete and capture that market shareThe explosion of mobile access across the globe has shaken the foundations of the traditional sales funnel, and businesses are scrambling to adapt and find new ways to tap into the market. For all their effort, many have failed to realize that the issue is not how to reach the customer where they are, but where they are going and their mindset at the moment. With the staggering growth in the use of mobile technology as both product research and purchase point, businesses have yet to fully understand the important role mobile devices play in the basic structure of the traditional shopping model and the new importance on linking behavior with location. With the death of the traditional sales funnel comes author Chuck Martin's new model, the Mobile Shopping Life Cycle. Based on the author's in-depth research, Martin has identified the six specific moments in the timeline of the sale which marketers must target effectively in order to reach the mobile buyer. From location-based marketing to mobile payment systems, Martin's model gives marketers access to the tools necessary to build a new sales framework that properly addresses the future of the market.

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