IT-enabled innovation as a museum strategy: experience of the National Palace Museum, Taipei, Taiwan / James Lin Quo Ping -- Designing digital heritage competence centers - a Swedish model / Halina Gottlieb -- 7 lessons learned for digital culture / Christine Kuan -- Reinventing MoMA's education programs for the twenty-first century visitor / Jackie Armstrong, Deborah Howes and Wendy Woon -- Onemillionmuseummoments: a cultural intertwingling / Suzanne Akhavan Sarraf -- Documentary storytelling using immersive and interactive media / Michael Mouw -- Making of BTRTM Virtual Temple / June Sung Sew and Eric Deleglise -- Digital media in museums: a personal history / Selma Thomas -- Using new media for exhibit interpretation: a case study / Herminia W. Din, Fang-Yin Lin and Darrel L. Bailey -- The virtual collection of Asian masterpieces (VCM): a universal on-line museum / Manus Brinkman -- A tale on a leaf: promoting Indonesian literature and culture through the development of the Lontar Digital Library / Ruly Darmawan and Djembar Lembasono -- The future of history is mobile: experiencing heritage on personal devices / Christopher Jones -- A cultural heritage panorama: trajectories in embodied museography / Sarah Kenderdine and Jeffrey Shaw -- From product to process: new directions in digital heritage / Eugene Ch'ng, Henry Chapman and Vince Gaffney -- I sho u: an innovative method for museum visitor evaluation / Anita Kocsis and Sarah Kenderdine -- Digital cultural heritage is getting crowded: crowd-sourced, crowd-funded -- And crowd ?engaged / Leonard Steinbach.