Service science, management, and engineering : theory and applications
By: Xiong, Gang
Title By: Liu, Zhong | Liu, Xi-Wei | Zhu, Fenghua | Shen, Dong
Material type: BookSeries: Publisher: Amsterdam : [Hangzhou, China] : Elsevier/Academic Press ; Zhejiang University Press, 2012.Description: xv, 382 p. : ill. ; 25 cm.ISBN: 9780123970374Subject(s): Engineering services marketing | Service industriesDDC classification: . Online resources: Location MapItem type | Home library | Call number | Status | Date due | Barcode | Item holds |
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REGULAR | University of Wollongong in Dubai Main Collection | 620.0042 XI SE (Browse shelf) | Available | T0017540 |
, Shelving location: Main Collection Close shelf browser
620.0042 RI DE Design engineer's reference guide : | 620.0042 TA CR Creative design engineering : | 620.0042 VO MU Multi-criteria decision making for the management of complex systems | 620.0042 XI SE Service science, management, and engineering : | 620.0042015118 AR IN Introduction to optimum design / | 620.00420285 CH ED E-design : | 620.0042028553 DI DI Discovering AutoCAD 2017 |
Includes bibliographical references and index.
The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems.