Includes biblipographical references and index.

Introduction to operations and supply chain management -- Operations and supply chain strategies -- Process choice and layout decisions in manufacturing and services -- Business processes -- Managing quality -- Managing capacity -- Advanced waiting line theory and simulation modeling -- Supply management -- Logistics -- Forecasting -- Sales and operations planning (aggregate planning) -- Managing inventory throughout the supply chain -- Managing production across the supply chain -- Supply chain information systems -- JIT/lean production -- Managing projects -- Developing products and services.

An Integrated Approach to Operations and Supply Chain Management Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both Operations and Supply chain management topics. The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source. The Fourth Edition contains updated chapter content and thorough coverage of analytical tools and techniques that apply to Operations and Supply Chain Management. Introduction to Operations and Supply Chain Management explores two essential, introductory business subjects in an interesting and relatable manner by providing students with real world examples and easy-to-understand material.