Systems and Models of Communications Technologies: Shannon-Weaver, von Neumann, and the Open System Interconnection Model Computing Model Open System Interconnection Model Summary Review Questions Basic Concepts of Electricity Common Units of Technical Measurement Signals Current Resistance Voltage Capacitance Inductance Power Electrical Circuits Filters AC-to-DC Conversion Summary Review Questions Multiple Choice Matching Questions Short Essay Questions Modulation Schemes Spectrum Amplitude Modulation Frequency Modulation Phase Modulation Pulse-Amplitude Modulation Pulse-Code Modulation Amplitude Shift Keying Adaptive Differential Pulse-Code Modulation Phase-Shift Keying Orthogonal Frequency-Division Multiplexing Quadrature Amplitude Modulation Multiple-Frequency Shift Keying Summary Review Questions Multiple Choice Matching Questions Short Essay Questions Signaling Formats, Multiplexing, and Digital Transmissions Digital Formats Multiplexing Frequency-Division Multiplexing Time-Division Multiplexing Digital Circuits Frequency-Hopping Spread Spectrum Direct-Sequence Spread Spectrum Summary Review Questions True/False Multiple Choice Short Essay Questions Legacy to Current-Day Telephone Networks Circuit Switching vs. Packet Switching Legacy of the Circuit-Switching Network Packet Switching Asynchronous Transfer Mode Legacy Public Switched Telephone Network The Telephone Network Access Trunks and Lines Customer Premise Equipment Voice Processing Voice over Internet Protocol VoIP Benefits VoIP Challenges Protocols Used in VoIP Environments Session Initiation Protocol Components of SIP Real-Time Transfer Protocol Multiprotocol Label Switching Summary Review Questions True/False Multiple Choice Short Essay Questions Basics of Multiprotocol Label Switching Networking Introduction What Is MPLS? Motivation behind MPLS Some Attractive Features of MPLS Principal Components of an MPLS Network Operation with Edge and Core Label-Switched Routers Labels and Label-Switched Routers Forwarding Packets with MPLS Labels Example of MPLS Label Swapping Label Switching Labels Labels and Label Edge Routers Labels and Shims Signaling and Label Distribution Protocols Network Topology Discovery Reservation Protocol Label Distribution Protocol Forwarding Equivalence Classes and LDP Paths Conclusion Review Questions True/False Multiple Choice Matching Questions Short Essay Questions Local Area Network Technology Business and Human Factors Costs of a LAN Initial Costs Ongoing Costs Technical Factors Working Parts of a LAN Common LAN Types Regulatory and Legal Factors Use and Function of Standards Process of Standardization Standard-Setting Bodies Legal Aspects Other Networks Summary Review Questions True/False Multiple Choice Short Essay Questions The Language of the Internet: Transmission Control Protocol/Internet Protocol (TCP/IP) Business and Human Factors Technical Factors Message Casting Message Addressing Network Routing Language of the Network: Routed Protocols IPv6 Regulatory and Legal Factors Summary Review Questions Multiple Choice Short Essay Questions Wireless Local Area Networks Business and Human Factors Technical Factors Basics of Radio Frequency Wireless Protocols What Is a WLAN? Aspects to Consider Access Technology Frequency Range Antennas Range and Bandwidth Interference Security Wireless Metropolitan Area Networks Regulatory and Legal Factors Summary Review Questions True/False Multiple Choice Short Essay Questions Mobile Wireless Technologies Advanced Mobile Phone Service Multiple-Access Technologies Mobile Switching Fourth-Generation Wireless (4G) Fifth-Generation Wireless (5G) Time-Division Synchronous Code-Division Multiple Access Enhanced Data Rate for GSM Environment (EDGE) General Packet Radio Service (GPRS) High-Speed Downlink Packet Access Antennas Smart Antennas Microwave Signals Engineering Issues for Microwave Signaling Summary Review Questions Multiple Choice Matching Questions Short Essay Questions Virtualization Compute Virtualization Hypervisor Kernel Module Virtual Machine Monitor Virtualized Storage Virtual Machine-Based Storage Options Virtual Provisioning and Automated Storage Tiering Thin Pools and Thin Logical Units Virtualizing the Workstation Benefits of Desktop Virtualization Desktop Virtualization Techniques Virtualizing the Application Summary Review Questions True/False Multiple Choice Short Essay Questions Analyzing Big Data Introduction to Big Data The Structure of Big Data The Four Types of Data Structures Analyzing Big Data Analyzing the Four Data Types Analyzing Structured Data Analyzing Unstructured and Semistructured Data The Corpus or Body of Work Reviewing Results Summary Review Questions True/False Multiple Choice The Cloud and Cloud Computing Introduction The History of Cloud Computing What Is the Cloud? Virtualization Delivery Models for Cloud Computing Deployment Models for Cloud Computing Public Cloud Deployment Private Cloud Deployment Hybrid Cloud Deployment Community Cloud Deployment Risks of the Cloud Future Predictions Summary Review Questions True/False Multiple Choice Short Essay Questions Video Basics The Business and Human Factors High-Quality VC Medium-Quality VC Low-Quality VC The Technical Factors Image Scanning Color Transmission of Video High-Definition Television Summary Review Questions True/False Multiple Choice Short Essay Questions Digital Media Introduction Digital Media Convergence Digital Photography Advantages of the Digital Form over Analog Form Technical Differences between Digital and Analog Forms Printing Advanced Darkroom Technique New Opportunities Digital Video Digital Video: Genesis and Advantages over Analog Video Technical Differences between the Digital and Analog Forms New Opportunities Digital Audio Advantages over Analog Version Technical Differences between Digital and Analog Forms New Opportunities 3-D Digital Gaming Advantages over the Analog Version Technical Differences between the Digital and Analog Forms New Opportunities Summary Review Questions True/False Multiple Choice Short Essay Questions Network Security and Management Introduction Network Security Threats Who Are the Bad Guys? Hackers Types of Network and Computer Attacks Social Engineering Attacks DOS Attacks Malware Attacks Sniffing The Payback of Security Customer Trust Mobility Increased Productivity Reduced Cost Basics of Security Authentication What You Know What You Have Who You Are Accounting Encryption Symmetric Key Asymmetric Key Access Control and Site Security Security Policy Network Security Tools and Techniques Network Security Depth in Design Firewalls Intrusion Detection Systems and Intrusion Prevention Systems Honey Pot Host Security OS Security Software Security Antivirus Programs Spam/Pop-Up and Cookie Blockers Network Administration and Management Key Aspects of Network Administration and Management Network Management Tools Client/Server Architecture Simple Network Management Protocol Case Study: Network Security and BYOD Summary Review Questions True/False Multiple Choice Short Essay Questions.

Thanks to the advancement of faster processors within communication devices, there has been a rapid change in how information is modulated, multiplexed, managed, and moved. While formulas and functions are critical in creating the granular components and operations of individual technologies, understanding the applications and their purposes in the business environment only requires a basic scientific background. The third edition of Introduction to Communications Technologies: A Guide for Non-Engineers helps students in telecommunications business programs become familiar with and stay abreast of the ever-changing technology surrounding their industry.