Hello stay interviews, goodbye talent loss : a manager's playbook
By: Kaye, Beverly
Title By: Jordan-Evans, Sharon
Material type:
BookPublisher: Oakland, CA : Berret-Koehler Publishers, c2015.Description: x, 105 p. : ill. ; 23 cm.ISBN: 9781626563476Subject(s): Employee retention | Employment interviewing | Personnel managementDDC classification: 658.3/14 | Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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| REGULAR | University of Wollongong in Dubai Main Collection | 658.314 KA HE (Browse shelf) | Available | T0053692 |
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| 658.314 HA SH Shine : using brain science to get the best from your people / | 658.314 HE MO Motivating people / | 658.314 IZ VA Values shift : recruiting, retaining and engaging the multigenerational workforce / | 658.314 KA HE Hello stay interviews, goodbye talent loss : a manager's playbook | 658.314 KA LO Love 'em or lose 'em : getting good people to stay / | 658.314 KA LO Love 'em or lose 'em : getting good people to stay / | 658.314 KR MA The manager as motivator / |
Good employees are hard to find, and they can be easy to lose. But there's a simple tool every manager can use to ensure that star performers and solid contributors alike will feel energized, engaged, and excited - and that they will give you fair warning if they're unhappy. It's called the stay interview, and this book is the manager's definitive guide, written by the women who created the concept.
The idea is simple: ask people how they like their jobs and what would keep them there. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Kaye and Jordan-Evans have a simple four-step process for dealing with that. Feel just plain awkward about doing stay interviews? They explain how to create an atmosphere that will make the interview more comfortable and provide dozens of suggested questions and icebreakers, as well as tips for easing any performance anxiety you might feel. Think you don't have time? They offer all kinds of options for where, when, and how you can do stay interviews, from folding them into other business processes to doing them casually, like on a walk to get a cup of coffee.
Stay interviews prevent exit interviews. They cost nothing, and the price of not doing them - in lost talent and time - can be huge. Now that you have the most practical, authoritative, soup-to-nuts guide available, you have no excuse. Just ask!
"Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews." --
Why bother? -- Is it art or science? -- What's holding you back? -- What else is worrying you? -- Do they trust you enough? -- Will you make the time? -- Have you noticed lately? -- Does practice make perfect? -- How's that working for you?