Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) /
By: Stone, Douglas
Title By: Heen, Sheila
Material type:
BookPublisher: London : Portfolio Penguin, 2014.Description: 348 p. : ill. ; 20 cm.ISBN: 9780670014668; 0670014664Subject(s): Feedback (Psychology) | Interpersonal communicationDDC classification: 153.6/8 Online resources: Location Map
Summary:
Discusses a number of ways to turn evaluations, advice, criticisms, and coaching into strategies of productive listening and learning.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Tough Topics | 153.68 ST TH (Browse shelf) | Available | T0011043 |
Total holds: 0
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| 153.45 DE SI The six value medals / | 153.6 KN NO Nonverbal communication in human interaction / | 153.6 PA CR Crucial conversations : | 153.68 ST TH Thanks for the feedback : | 153.69 AX GE Gestures : | 153.69 CA PO The power of non-verbal communication : | 153.69 EL PO The power of eye contact : |
Includes bibliographical references (p. 325-335).
Discusses a number of ways to turn evaluations, advice, criticisms, and coaching into strategies of productive listening and learning.
Adult
Adult