Includes bibliographical references and index.

Introduction: a case approach to the study and practice of crisis and emergency management / Ali Farazmand, Florida Atlantic University -- Global cases of crisis and emergency management : a macro policy perspective -- Katrina crisis as a global case of grand failure : lessons for future crisis and emergency management / Ali Farazmand, Florida Atlantic University -- Continuing Fukushima nuclear disaster : how to ensure government crisis- risk communication for safety resiliency / Itoko Suzuki, Former UN Official, Japan, and Yuko Kaneko, Japan -- The case of early warning success in qinglong county for the magnitude 7.8 Tangshan earthquake : some policy lessons in integrating public administration, science and citizen engagement / Jean-Marie Col, John Jay College and Former UN Adviser -- Emergency management for radiological events : lessons learned from Three Mile island, chernobyl and Fukushima reactor accidents / Frances L. Edwards, Mineta Transportation Institute, San Jose State University -- Global cases of best and worst practice in crisis and emergency management -- USA : hurricane Katrina and the crisis of emergency management / Carole L. Jurkiewicz, Hofstra University -- Katrina : a case of man- made and natural disaster / Steven G. Koven, School of Urban and Public Affairs, University of Louisville -- Managing crisis and emergency at the edge of chaos : lessons from the 2006 massive earthquake of Bam in southeast Iran / Ali Farazmand, Florida Atlantic University -- The United States : emergency management and the September 11, 2001 terrorist attacks / William Waugh, Georgia State University -- Wilma and Sandy : lessons learned from public servants / John J. Carroll, Huizenga School of Business and Entrepreneurship, Nova Southeastern University -- Lessons from managing governance crisis in the Arab states / Jamil Jreisat, School of Public Affairs, University of South Florida -- Mitigation and capacity building for crisis and emergency management : lessons from global cases -- Resilience capacity building for global crisis and emergency management / Clifford Bragdon, Florida Institute of Technology -- Building disaster resilience : the communities advancing resilience toolkit (CART) / Rose L. Pfefferbaum, Phoenix Community College -- Learning from transboundary crises : the 2010 Haiti earthquake / Alka Sapat, Florida Atlantic University and Ann-Margaret Esnard, Georgia State University -- Planning for response to weapons of mass destruction cbrne events : a local/federal partnership / Frances L. Edwards, Mineta Transportation Institute, San Jose State University.

This textbook brings together the most established scholars and experts in the increasingly studied fields of crisis and emergency management to cover a range of topics. The first part focuses on macro-level emergency policy cases addressing policy design, decisions with long and short term impact. The second part highlights cases involving instructive examples of prevention, leadership, coordination, mitigation, planning and supplies, organization and more. The third part includes cases and discussion of chaos and transformation theories, the new concept of surprise management theory, and the application of these models in building capacity and resiliency in governance.