Preface; About the authors; Part 1: Model of a Fieldwork Project - The field work project as a consulting process: Graduating and consultancy; Effective consulting; Ten-Step Plan (TSP); Chapter notes; The three main phases of the consulting process: Orientation phase; Research and solution phase; Implementation phase; Chapter notes; Part 2: The Ten-Step Plan - Preliminary step: Acquisition of a fieldwork project: List of action points; Step 1: External orientation: List of action points; Chapter notes; Exercises for Step 1; Step 2: The intake meeting: List of action points; Chapter notes; Exercises for Step 2; Step 3: Orientational interviews: Topics for discussion; Interview technique; List of action points; Chapter notes; Exercises for Step 3; Step 4: The analysis: Description of the processes; Differences of opinion; What should be the result of the feedback session?; Platform group; Further plan of action; Examples of fieldwork projects; Definite assignment formulation; List of action oints; Chapter notes; Exercises for Step 4; Step 5: Feedback/contracting: Organization of the feedback session; Contents of the feedback presentation; List of action points; Chapter notes; Exercises for Step 5; Step 6: Work planning and organization: Justification mode; Work planning and project organization; List of action points; Chapter notes; Exercises for Step 6; Step 7: In-depth research: Formulation of the research questions; Methods of collecting and analysing information; Analysis from the outside in; Coping with several common problems; List of action points; Chapter notes; Exercises for Step 7; Step 8: Solution plan: Reporting on the solution; Opposition; List of action points; Chapter notes; Exercises for Step 8; Step 9: Implementation: Implementation plan; Change organization; Selecting your own role; Risk factors; Intervention tools; 'Small steps' forward; Suggestions; List of action points; Chapter notes; Exercises for Step 9; Step 10: Conclusion and evaluation: Final report; Concluding interviews and evaluation of assignment; Your own evaluation; Chapter note; Exercises for Step 10; Part 3 - Divergent Scenarios - Alternative consultancy processes: Profile of the customer in the TSP approach; Conclusion; References; Index.

Offers the reader a comprehensive framework for going through the successive process steps of the fieldwork project. This work enables the reader to do real life projects, utilising academic methods that provides professional impact in the organisation. It integrates perspective from both management consulting and project management view.