Employees and employers in service organizations : emerging challenges and opportunities
Title By: Birdie, Arvind K [Edited by]
Material type:
BookPublisher: Oakville : Apple Academic Press, 2016.Description: xviii, 373 p. : ill. ; 24 cm.ISBN: 9781771884730Subject(s): Service industries -- Employees | Service industries -- Personnel managementDDC classification: 658.3 EM PL
Summary:
With increasing globalization and fast-paced technological advances in business today, service organizations must respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in the United States but also in other developed and developing countries. Highly industrialized countries have become ‘service economies’, at least when measured in terms of share of the workforce employed in service industries. This new book provides the in-depth exploration of recent concepts and trends in business management in the service industries.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| REGULAR | University of Wollongong in Dubai Main Collection | 658.3 EM PL (Browse shelf) | Available | T0055260 |
Total holds: 0
, Shelving location: Main Collection Close shelf browser
Notes: Includes bibliographical references and index.
With increasing globalization and fast-paced technological advances in business today, service organizations must respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in the United States but also in other developed and developing countries. Highly industrialized countries have become ‘service economies’, at least when measured in terms of share of the workforce employed in service industries. This new book provides the in-depth exploration of recent concepts and trends in business management in the service industries.